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Using the Contact Changed Workflow Trigger

Within the Workflow builder, the “Contact Changed” workflow trigger allows you to automate actions when a contact record is modified. You can trigger events in a Workflow when a contact record is changed based on the following items: 

  • Tags being added
  • Tags being removed
  • DND being activated or removed
  • Contact being assigned to a user, or reassigned to a user
  • Custom field being populated
  • Custom field changing to something specific

Follow these simple steps to use this Workflow Trigger:

  1. In the Workflow, click to add a Trigger.
  2. Choose “Contact Changed” as the Workflow Trigger.
  3. Select a filter from the dropdown menu.
  4. Save Trigger to add to the Workflow.
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