A Voicemail Drop is utilized to accelerate the process of leaving voicemail messages. The way it works is the system will make a phone call to the selected contact, and then it will immediately drop that phone call and initiate a second phone call (which will put the 2nd call directly to voicemail) in order to leave a voicemail message.

Step 1: Create the Voicemail Recording

• Create a voicemail recording using the program of your choice.
• Save it is a .mp3 or .wav file

Step 2: Setting Up the Voicemail Drop

• Open or Create New Campaign.
• Add a new Event. Choice Voicemail
• Add in your recording (mp3 or .wav file only).
• Save.

NOTE: Voicemail drops work approximately 70% of the time. They are a workaround solution to expedite leaving voicemails. Phone carriers don’t generally like the concept so this is a phone carrier ‘trick’ and a workaround.